Information we collect
When you submit an inquiry, we collect the information you provide: your name, phone number, email address, general project location, service interest, desired timing, contact preference, project description, consent, and any optional photos.
How we use it
We use this information to review and respond to your project inquiry, communicate about the requested work, maintain submission security, and prevent spam or abuse. The website does not automatically subscribe you to marketing messages.
Storage and access
Inquiry records and photos are stored in access-controlled systems. Photos are kept in private storage. We do not publish project photos submitted through the form. We retain information only as needed for inquiry handling, legitimate business records, security, or legal obligations; no fixed retention period is promised here.
Your choices
You may request access to or correction of your information, or withdraw consent and request deletion, subject to legitimate legal and recordkeeping requirements, by emailing galataflooring@gmail.com.
Security and incidents
We apply technical safeguards including server-side validation, rate limiting, private file storage, and restricted access. No online system can be guaranteed completely secure. If a breach creates a real risk of significant harm, notifications will be handled as applicable law requires.
Service providers
Website hosting and database infrastructure process information on our behalf to operate the inquiry system. We do not sell inquiry information. Information may be disclosed when required by law or as needed to operate and protect the service.
Automated decisions and AI
The inquiry form does not make automated eligibility or service decisions. This website may have been created with AI-assisted tools, but submitted inquiry content is not represented here as being used for automated decision-making.
Contact
Questions can be sent to galataflooring@gmail.com or by calling +1 (647) 425-2962.